Cancellation policy

Subscription Cancellation Policy

You may cancel your subscription at any time by logging into your account and managing your subscription settings, or by contacting us at support@theyorkshiremeltingpot.co.uk

To avoid being charged for the next month's box, cancellations must be made at least 5 days before your next billing date. Cancellations made after this point will take effect at the end of the current billing cycle, and your final box will be dispatched as normal.

We do not offer refunds for partially used subscription periods or boxes that have already been dispatched.

If you have any questions about your subscription, please get in touch at       support@theyorkshiremeltingpot.co.uk and we will be happy to help.

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases. 

Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.

 
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.